Working in the customer service industry is one of the most challenging and most rewarding experiences. While I’ve had a lot of different roles throughout my career — from education to pastoral ministry to software and technology — they’ve all had this thread of customer service. I have always had jobs where my role was…
Time for another LIFE UPDATE. If you’ve stayed up to date with the Plotner Happenings, you know that I quit my job at the end of 2018 not knowing quite what the future would look like. Yet, I was confident there was something promising ahead. I was totally surprised myself when I took a job…
I was walking into the building as fear gripped me like it often has. In that moment of panic, deep within my soul, I heard this phrase . . . “Be strong and courageous.” If you’ve read the Bible you might recognize that as as scripture from the book of Joshua, Chapter 1, verse 9.…
“Our ability to be daring leaders will never be greater than our capacity for vulnerability.” Brene Brown, Dare to Lead Vulnerability … that feeling of being exposed; none of us really like it. Without vulnerability, we hold back. We protect parts of ourselves so that we won’t be harmed. Better said, we protect ourselves from…
It happened about ten seconds after it came out of my mouth. I wish I could have grabbed the words that I had spoken and return them from whence they came. But it was too late. In front of a group of my peers I admitted, “I feel stuck.” I’ve been leading in some capacity…
