coworker giving coffees

Following a Life of Generosity

Thanksgiving was my dad’s favorite holiday. While the rest of the family favored Christmas, he always loved Thanksgiving. One of those reasons was likely rooted in his profession as a farmer, and Thanksgiving was the natural culmination of his year-long efforts. Many of those years were difficult because the weather didn’t fully cooperate. And then…

stressed woman working at the office

When you’re told “you suck” … with a smile

Working in the customer service industry is one of the most challenging and most rewarding experiences. While I’ve had a lot of different roles throughout my career — from education to pastoral ministry to software and technology — they’ve all had this thread of customer service. I have always had jobs where my role was…